Shipping on the clock was a bit slow, but that was the carrier's fault--we had to wait until they had a delivery truck in our area.
Kurt D. / Michigan
Arrived in condition as described; shipped in expected time frame.
Dana K. / California
Good Product - Good Service
Sandy T. / Maryland
Easy cheesy transaction!
Ryan G. / Illinois
Clock was damaged upon arrival. Contacted both Howard Miller and I-site. Both were awesome. I-site shipped me a new clock while I returned the damaged piece and all was taken care of well before the holidays. I-site was great and I recommend them without reservation.
Mark D. / Pennsylvania
Laura M. / California
Thank you so much for the information, you have been very helpful.
- Thank you. Your prompt and courteous responses to my questions and inquiries has been exceptional. I would recommend anyone to your company.
Jeanne Z / Connecticut
- What wonderful customer service…and I’m not even an official customer yet! …..Yes, I did receive the clock and it is absolutely perfect. Even prettier than I expected. We will definitely be ordering from you again.
Patti / Virginia
- Just a note to report that I received my clock today and that I am very, very pleased with it -- and your service. Thank you!.
Marvin / Massachusetts
- Thank you. The great service is appreciated.
Paul / Newton, Connecticut
- I am very pleased with the price, quality and timeliness of the shipping.
Barbara / Lake Elsinore, CA
- I got immediate and personal customer care for a question I had about the product - very unusual these days! Impressive!
Lauri / 90210, CA
- Great little clock, delivered right on time.
Bonnie / Bend, OR
- …talk about follow through. I had to change the delivery address and this company went the extra mile for me and not only changed the delivery address in midstream but called to make sure I got it. A+
Robert / Oregon
- The first clock didn't work, but customer service responded and sent me another one within a week which did, so that was a pleasant surprise.
Elizabeth / New York
- Clock came within 5 days, beautiful!
Karen / New York
- Thank you! This was a Christmas gift for my Boss and I am so happy that she will have it for Christmas.
Happy Holidays and Thank you for the awesome customer service!
Steph / Connecticut
- Thank you both again for such great attention and service. Seth Thomas and Colibri are well-established names, known for decades; no business stays in existence for so long without giving good service. And now that I know about EliteClocks.com, I have a great new place to shop!
Lucille / California
- Thank you so very much. You have been a doll! What a nice way to do business. It makes life so easy. Give me a call if you are ever in Northern Idaho.
Marilyn / Idaho
We really appreciate how quick you get our orders filled and always have our clocks in stock.
Dena / California
You are very deserving of a compliment. You have made this so easy!
Dawn / Pennsylvania
We just received our clock. We would like to thank you for such a beautiful clock – our customers just love it! Thank you for all your help.
Kiara / Great West Bank
Thanks again. You represent a fine company very nicely.
Bill / Cnyn Ranch Health Spa
Thank you for the great service you gave us! The grandfather clock arrived in timely fashion, the sound is lovely and it is a beautiful piece of art!
Bill & Kathleen / Oregon
I must tell you the laser etched clocks we ordered are really beautiful. We will hand them out at the next meeting.
Chery / Wisconsin
Thank you! We will not hesitate using your company again!
Jeri / Arizonia
I am so glad we chose to go through you to purchase our Howard Miller heirloom clock. You truly ARE customer service!
Michelle / Florida
Well done and thanks a bunch
RW / Canada
You have been attentive to me as a customer from start to finish.
Sam / California
You have gone above and beyond customer service.
Tara / Military FPO
You guys have been great to work with – it’s refreshing to know there are still people as caring as you in the business world!
Kelly / California
Thank you for your help. You deserve the customer service award of excellence!
Brian / Nevada
That’s the fastest service ever! I will definitely go back to your site!
Fran / New Jersey
Wow! That was fast. I look forward to future orders with you.
Monique / New York
I can’t tell you how impressed I am. I have added Elite Clocks to my list of favorites.
Elaine / Texas
On Friday we held the awards reception and the 53 clocks presented so well – I wanted you to know and to thank you again.
Katie / Tennessee
Your website is fantastic!
Calleise / Washington
Next time we are looking for a clock, you will absolutely get our business!
Amy & Erik / Illinoise
Thanks for your help and kindness, it’s a rarity these days!
Kristine / New Jersey
Thanks for getting our order out so promptly – my mom is very happy!
Mike / Minnesota
The curio cabinet arrived this afternoon and it is beautiful. You were great!
Amy / North Carolina
Great customer service!
Joel / California
My clock arrived and it is even more beautiful than I expected. Just wanted to say thanks.
Susan / Massachusetts
You made me feel like purchasing this grandfather clock through Elite Clocks was a good decision. Thanks.
Allison / Arizonia
I never bought on line before. You have been so helpful. Thanks again.
Grace / Florida
I will be sure to keep Elite Clocks in mind for additional gifts.
Diane / Pennsylvania
Wow! You really knocked me out with your quick response. Thank you very much!
Dennis / Texas
I received the clocks today. Thanks so much. It has been a pleasure working with you.
Julie / Massachusetts
Rarely have I had the privilege of receiving such fine, personal assistance. You are a credit to retail service.
Deb / Michigan